Terms of Service
Effective Date: October 2026 | Indori Snacks operated by MAYA GRAH UDHYOG
Agreement to Terms
By visiting our website and/or purchasing from Indori Snacks, you engage in our service and agree to be bound by the following terms and conditions. These terms apply to all users of the site, including customers, vendors, and content contributors.
1. Business Identity & Food License
The website and brand Indori Snacks is owned and operated by:
Firm Name: MAYA GRAH UDHYOG
FSSAI License Number: 21424850004730
Operational Unit: Kalani Nagar, Indore, Madhya Pradesh 452005, India
Support Helpline: +91 8120385929
2. Product Descriptions & Shelf Life
We take pride in preparing genuine, traditional Indori namkeens and snacks.
- Snacks are produced in small, artisanal batches to ensure maximum crispiness and freshness.
- All packages display Net Weight, Batch Number, Manufacturing Date, and Best Before date as required under FSSAI regulations.
- While we make every effort to display product photography accurately, minor variations in shade, spice tint, or shape may occur due to hand-crafted preparation.
3. Pricing & Payment Terms
- All prices listed on our website are in Indian Rupees (INR ₹) and inclusive of applicable taxes.
- We reserve the right to revise product prices or launch promotional offers without prior notice.
- Payments can be completed securely via UPI (PhonePe, Google Pay, Paytm, BHIM) or supported online payment gateways.
- An order is confirmed only after successful payment authentication or confirmation.
4. Customer Obligations & Accuracy of Information
You agree to provide current, complete, and accurate purchase, address, and account information for all orders made at our store. You agree to promptly update details (including your contact number) so that our courier partners can deliver parcels without delay.
5. Limitation of Liability
Food allergy warning: While we maintain strict hygienic processing, our facility handles flours (wheat/gram flour), dry fruits, peanuts, and spices. Customers with specific known food allergies should inspect ingredients before consumption.
6. Governing Law & Jurisdiction
These Terms of Service and any separate agreements whereby we provide you goods shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Indore, Madhya Pradesh.